Workflow Management System
Indeed, employers are more and more overloaded with the quantity of information managed in complex and different data infrastructures. Managing the complex system of information and communication that combine to create knowledge within a modern organization is a daunting task. That's why implementing effective workflow management is no longer an option for a company if it is to attain and retain a sound competitive position.
What is a workflow management system ?
Every day, employees and managers have a lot of tasks to achieve. Some tasks are assigned by phone, others by email and others noted in the paper or coming from the company information system. There is no global view on what we have to achieve first or if we have missed any task. The employee can miss some assigned task and the manager can't see if the job is done or not. These tasks can be any action in the organization, example: Confirm a payment, prepare a quote, choose a vendor based on an RFQ, prepare a shipment, accept a vacation request, Request a change on credit limit for a customer, ...
Normally, these tasks are part of a specific organization process. Predefined processes help organizations to standardize their main daily tasks to pass through the same steps. They accelerate task achievement and enhance quality of work. Some tasks can be achieved automatically based on some business rules and others can be assigned to the appropriate person, helping the flow of the job for the whole organization.
Do you have an OpenEdge application ?
Based on Progress OpenEdge solutions, our Workflow Management System can be transparently integrated to any OpenEdge application.
Our Workflow Management System is a multi-components OpenEdge application, developed to be easily integrated with your Information Systems for better knowledge consistency.
It's flexible and easily maintainable: You want to change your process model, parameters, organization or actors, then just do it, there is no need to start over your system or adapt your data.
It automates work: By Managing your process automatically and finding the perfect candidate for each task.
Include automated notifications: When a task is assigned to someone, an email is sent to inform him. A reminder can be enabled to help employees get the job done on time!
Include a user interface generator: You can set up process tasks with automatic or predefined forms.
It can be used for mobile or tablet: You can check your task list and work on it from anywhere, anytime.
With multi-organizations management: It can manage processes and users for multiple independent organizations and it can be used with complex organization structure such us a main office and its divisions.
Significant dashboards: You can measure the efficiency of your employees with statistics and curves regularly.
It includes web services for integration with other application and top quality of user interface base on HTML 5.